Shipping policy
Shipping Policy
Last updated: July 2026
Great Valley Ice Hockey may offer merchandise, spirit wear, team gear, decals, fundraising items, and other club-related products through this website or through approved third-party vendors.
Shipping, pickup, delivery, fulfillment, and distribution options may vary depending on the product, vendor, campaign, or store setup.
Fulfillment Methods
Products may be fulfilled through one or more of the following methods:
• Direct shipping from an online store or vendor
• Print-on-demand fulfillment
• Third-party vendor fulfillment
• Local pickup
• Team or club distribution
• Event-based pickup or delivery
• Other approved fulfillment methods
Available fulfillment options may vary by product and may change as the club finalizes its spirit wear and store setup.
Shipping Times
Shipping and fulfillment times may vary depending on the product, vendor, production method, order volume, shipping carrier, and time of year.
Made-to-order, custom, print-on-demand, fundraising, or campaign-based items may take longer to produce and ship than standard in-stock products.
Estimated shipping or pickup timelines, if available, will be provided through the product page, checkout process, vendor website, or club communication.
Shipping Costs
Shipping costs may vary depending on the product, vendor, delivery method, order size, shipping address, and available carrier options.
Shipping charges, taxes, fees, or pickup options may be calculated during checkout or provided by the third-party vendor handling the order.
Third-Party Vendors
Some products may be sold or fulfilled through third-party vendors. If an item is purchased through a third-party vendor, that vendor’s shipping, fulfillment, pickup, return, exchange, and refund policies may apply.
Great Valley Ice Hockey is not responsible for delays, fulfillment issues, shipping errors, or policy terms controlled by third-party vendors, shipping carriers, or external platforms.
Local Pickup or Team Distribution
Some items may be made available through local pickup, team distribution, or club event pickup when approved by the club.
Pickup details, timing, location, and communication will vary by product or campaign. Families and supporters should review product-specific instructions before placing an order.
Incorrect or Missing Shipping Information
Customers are responsible for providing accurate shipping, billing, and contact information when placing an order.
Great Valley Ice Hockey may not be responsible for delays, lost packages, returned packages, or delivery issues caused by incorrect or incomplete information provided at checkout.
Order Issues
If there is a shipping, pickup, delivery, or fulfillment issue, please contact the club or the appropriate vendor as soon as possible.
When submitting a question, include:
• Name used for the order
• Email address used for the order
• Order number, if available
• Product involved
• Shipping or pickup method selected
• A clear description of the issue
Contact
Questions about shipping, pickup, delivery, merchandise fulfillment, or order issues should be submitted through the Contact page:
/pages/contact